Hi
We have MABS installed and use it to back up our VMs at the host level.
This is working fine for all VMs except for one.
The error it gives is:
"
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Affected area:RCT\GBYOR-XXXXX
Occurred since:18/10/2018 10:01:33
Description:The replica of Microsoft Hyper-V RCT\GBYOR-XXXXX on GBYOR-XXXXX.Cluster.domain.com is inconsistent with the protected data source. All protection activities for data source will fail until the replica is synchronized with consistency check. You can recover
data from existing recovery points, but new recovery points cannot be created until the replica is consistent.
For SharePoint farm, recovery points will continue getting created with the databases that are consistent. To backup inconsistent databases, run a consistency check on the farm. (ID 3106)
An unexpected error occurred while the job was running. (ID 104 Details: The filename, directory name, or volume label syntax is incorrect (0x8007007B))
More information
Recommended action:Retry the operation.
Synchronize with consistency check.
Run a synchronization job with consistency check...
Resolution:To dismiss the alert, click below
Inactivate
"
I've looked up this error, and suggestions are to run DiskShadow /L c:\temp\output.txt
list writers
exit
And examine the output.txt file for '\\' which should lead to any invalid image names that need correcting.
I've tried this on the VM and the Hyper-V host that it is on, however there is nothing in the output.txt files that need fixing.
I've tried the following troubleshooting:
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Restarting the VM
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Restarting the Hyper-V host
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Restarting the MABS server
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Removing the VM from the protection group and deleting the data already held for it in the backup destination, and then adding it back to the protection group
Backups in MABS at the guest level for 'All Volumes' and 'System Protection' work fine for the VM.
I've made sure that there are no space-related issues on the DPM storage pool. I have disabled protection of the VM that used Storage Disk 1 on the NAS, removed the current replication data and have enabled protection again for the VM this time specifiyng Storage
Disk 2 on the NAS,
Tried a consistency check and it failed again, this time with a different error.
I throttle all machines to 85% as recommended and ran the consistency check again - which failed with the same error.
Fyi, it does back up some of the VM because it says it transferred 160 GB. Again OS level backups for the contents of the VM is working, it's just when trying to back it up at the host level that it fails.
'VSSAdmin List Writers' on the affected VM showed no VSS errors.
Any ideas?