Hello all,
We cannot backup our Exchange 2010 SP3 DAG on Hyper-V 2012 R2 using DPM 2012 R2 UR2 (guest backup was previously working with DPM 2012 Sp1 and Exchange 2010 SP3 DAG on Hyper-V 2008 R2 Sp1).
We have tried to disable ODX feature but did not resolve the problem.
Here some error collected on Hyper-V Host:
Log Name: System
Source: Microsoft-Windows-Ntfs
Date: 12/05/2014 15:05:45
Event ID: 98
Task Category: None
Level: Information
Keywords: (2)
User: SYSTEM
Computer: "host"
Description:
Volume D2_CSV-1 (\Device\HarddiskVolumeShadowCopy12) is healthy. No action is needed.
Log Name: Microsoft-Windows-Hyper-V-VMMS-Admin
Source: Microsoft-Windows-Hyper-V-VMMS
Date: 12/05/2014 15:05:50
Event ID: 10172
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: "host"
Description:
VSS writers inside virtual machine '"guest"' failed to perform BackupComplete to its shadow copy (VSS snapshot) set: Catastrophic failure (0x8000FFFF). (Virtual machine ID 55070A54-B340-4D78-8B73-DB5AD16FFAE3)
Here some error collected on DPM server:
Log Name: DPM Backup Events
Source: DPM-BackupEvent
Date: 12/05/2014 15:22:35
Event ID: 33223
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: "DPM-Server"
Description:
Backup job for datasource: Online\"exchange server" on production server:"exchange server"."Hyper-V cluster" failed.
Backup job failed at: 12/05/2014 15:22:34.
Backup Type: disk backup.
And on Exchange server:
Log Name: Application
Source: MSExchangeIS
Date: 12/05/2014 15:22:31
Event ID: 9782
Task Category: Exchange VSS Writer
Level: Error
Keywords: Classic
User: N/A
Computer: "exchange server 1"
Description:
Exchange VSS Writer (instance ecce3d4d-7aa5-40b7-b717-bfcc702beadf:2) has completed the backup of database 'Public Folder' with errors. The backup did not complete successfully, and no log files were truncated for this database.
Log Name: Application
Source: ESE
Date: 12/05/2014 15:22:31
Event ID: 2007
Task Category: ShadowCopy
Level: Error
Keywords: Classic
User: N/A
Computer: "exchange server 1"
Description:
Information Store (5116) Shadow copy instance 2 aborted.
Log Name: Application
Source: MSExchangeIS
Date: 12/05/2014 15:22:31
Event ID: 9616
Task Category: Exchange VSS Writer
Level: Information
Keywords: Classic
User: N/A
Computer: "exchange server 1"
Description:
Exchange VSS Writer (instance ecce3d4d-7aa5-40b7-b717-bfcc702beadf:2) has processed the backup completion event successfully.
Log Name: Application
Source: MSExchangeRepl
Date: 12/05/2014 15:22:31
Event ID: 2038
Task Category: Exchange VSS Writer
Level: Warning
Keywords: Classic
User: N/A
Computer: "exchange server 1"
Description:
Microsoft Exchange VSS Writer backup failed. No log files were truncated. Instance ecce3d4d-7aa5-40b7-b717-bfcc702beadf. Database d4aa0543-fc5c-4625-bb1b-6e7a66d6a489.
Log Name: Application
Source: MSExchangeRepl
Date: 12/05/2014 15:22:31
Event ID: 2038
Task Category: Exchange VSS Writer
Level: Warning
Keywords: Classic
User: N/A
Computer: "exchange server 1"
Description:
Microsoft Exchange VSS Writer backup failed. No log files were truncated. Instance ecce3d4d-7aa5-40b7-b717-bfcc702beadf. Database f5ca9d5d-b62a-482a-9018-55e5f48f6117.
Log Name: Application
Source: MSExchangeRepl
Date: 12/05/2014 15:22:31
Event ID: 2034
Task Category: Exchange VSS Writer
Level: Error
Keywords: Classic
User: N/A
Computer: "exchange server 1"
Description:
The Microsoft Exchange Replication service VSS Writer (Instance ecce3d4d-7aa5-40b7-b717-bfcc702beadf) failed with error FFFFFFFC when processing the backup completion event.
Log Name: Application
Source: ESE BACKUP
Date: 12/05/2014 15:22:32
Event ID: 964
Task Category: General
Level: Information
Keywords: Classic
User: N/A
Computer: "exchange server 1"
Description:
msexchangerepl (3428) The surrogate backup to "exchange server 2" has been stopped with error 0xFFFFFFFF.
Log Name: Application
Source: ESE BACKUP
Date: 12/05/2014 15:22:32
Event ID: 964
Task Category: General
Level: Information
Keywords: Classic
User: N/A
Computer: "exchange server 1"
Description:
msexchangerepl (3428) The surrogate backup to "exchange server 2" has been stopped with error 0xFFFFFFFF.
Thnks in advance for the support.
Best regards,
Andrea